Shipping policy
Shipping Policy
At Wesslink Store, we aim to deliver your order as quickly and efficiently as possible.
1. Order Processing Time
- Orders are processed within 1–3 working days after payment is received
- Orders are not processed on weekends or public holidays
2. Delivery Timeframes
- Delivery typically takes 7–15 working days from the date of dispatch
📦 Please note:
- Delivery times are estimates, not guarantees
- Delays may occur due to high demand, courier delays, or unforeseen circumstances
3. Shipping Method
- Orders are shipped via trusted courier partners such as Aramex
- Tracking information will be provided once your order has been dispatched
4. Delivery Address
Please ensure your delivery details are correct.
We are not responsible for:
- Incorrect or incomplete addresses
- Failed deliveries due to customer error
5. Delays
While we do our best to meet delivery timelines, delays may occur due to:
- High order volumes
- Courier issues
- Weather conditions
- Logistics or supplier delays
Wesslink Store is not liable for delays outside of our control.
6. Lost or Missing Packages
If your order has not arrived within 15 working days, please contact us.
We will:
- Investigate with the courier
- Assist in resolving the issue as quickly as possible
7. Split Shipments
In some cases, your order may arrive in separate packages due to multiple suppliers.
8. Contact Us
For shipping-related queries:
📧 Email: shop@wesslinkstore.co.za
📦 Please include your order number